Delivering the benefits of nearshore contact center
operations at offshore prices
![](https://34.148.197.160/wp-content/uploads/2020/03/cuentame-phone-signal.png)
What you can achieve
Optimize the customer relationship in every transaction
![](https://34.148.197.160/wp-content/uploads/2020/03/cuentame-gain-customers.png)
Gain customers
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Improve customer experience on budget
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Geographic diversity
of operations
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Scale to your business needs
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Understand your customers
Industry Expertise
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Healthcare
• Telemedicine, delivering technology and physician services
• Medical equipment sales and service
• Healthcare insurance sales and service
![](https://34.148.197.160/wp-content/uploads/2020/03/cuentame-insurance.png)
Insurance / Financial services
• Consumer insurance sales and service
• Agency support and service
• Property and Casualty, Healthcare and Warranty
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Telecommunication
• Mobile, cable, landline
• Outoound sales
• Inbound sales
• Technical support
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Transportation
• Roadside assistance
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eServices
• e Commerce
• Omnichannel Sales
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PCI Certification
Payment Card
Industry Certification
Where we deliver for you
- Launched 2007
- Guatemala graduates potential 200,000 employees yearly
- School calendar offers labor influx for holiday volume spike
- Headquarters: 9na avenida 19–61 Guatemala City
Contact Center Location Calz. Atanasio Tzul 19–97 Guatemala City, Guatemala
- Opened May 2015
- 400 bilingual schools within Honduras generates strong labor pool
- Telesales and Customer Care
Contact Center Location: Edificio Metropolis Tegucigalpa, Distrito Central 11101
- Opened April 2016
- Omnichannel sales expertise
- Proven bilingual labor force
Contact Center Location: Centro Corporativo International Torre C San jose, 11801
![Cuéntame](https://34.148.197.160/wp-content/uploads/2020/03/Cuéntame.png)
Who we are
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PCI standards across our entire operations is a foundation of information and physical security
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Determination
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Skill
![](https://34.148.197.160/wp-content/uploads/2020/03/callcenter-dinamismo.png)
Dynamism
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Discipline