Delivering the benefits of nearshore contact center

operations at offshore prices

What you can achieve

Optimize the customer relationship in every transaction

Gain cus­tomers

Improve cus­tomer expe­ri­ence on bud­get

Geo­graph­ic diver­si­ty
of oper­a­tions

Scale to your busi­ness needs

Under­stand your cus­tomers

Industry Expertise

Healthcare

• Telemed­i­cine, deliv­er­ing tech­nol­o­gy and physi­cian ser­vices
• Med­ical equip­ment sales and ser­vice
• Health­care insur­ance sales and ser­vice

Insurance / Financial services

• Con­sumer insur­ance sales and ser­vice
• Agency sup­port and ser­vice
• Prop­er­ty and Casu­al­ty, Health­care and War­ran­ty

Telecommunication

• Mobile, cable, land­line
• Out­oound sales
• Inbound sales
• Tech­ni­cal sup­port

Transportation

• Road­side assis­tance

eServices

• e Com­merce
• Omnichan­nel Sales

PCI Certification

Pay­ment Card
Indus­try Cer­ti­fi­ca­tion

Where we deliver for you

  • Launched 2007
  • Guatemala grad­u­ates poten­tial 200,000 employ­ees year­ly
  • School cal­en­dar offers labor influx for hol­i­day vol­ume spike
  • Head­quar­ters: 9na aveni­da 19–61 Guatemala City

Con­tact Cen­ter Loca­tion Calz. Atana­sio Tzul 19–97 Guatemala City, Guatemala

  • Opened May 2015
  • 400 bilin­gual schools with­in Hon­duras gen­er­ates strong labor pool
  • Tele­sales and Cus­tomer Care

Con­tact Cen­ter Loca­tion: Edi­fi­cio Metrop­o­lis Tegu­ci­gal­pa, Dis­tri­to Cen­tral 11101

  • Opened April 2016
  • Omnichan­nel sales exper­tise
  • Proven bilin­gual labor force

Con­tact Cen­ter Loca­tion: Cen­tro Cor­po­ra­ti­vo Inter­na­tion­al Torre C San jose, 11801

Who we are

A proven Cus­tomer Expe­ri­ence com­pa­ny focused on deliv­er­ing excep­tion­al per­for­mance to improve your busi­ness by enhanc­ing your rela­tion­ship with your cus­tomers.
With over a decade of expe­ri­ence, Cuentame’s finan­cial strength and tenured lead­er­ship give our clients access to scale and suc­ceed from nearshore mar­kets. Deliv­er­ing from 3 nearshore coun­tries, we serve cus­tomers across the US, Caribbean, and Latin Amer­i­ca.
Our core val­ues of Deter­mi­na­tion, Skill, Dynamism, and Dis­ci­pline guide our strate­gies and per­for­mance.

PCI stan­dards across our entire oper­a­tions is a foun­da­tion of infor­ma­tion and phys­i­cal secu­ri­ty

Deter­mi­na­tion

Skill

Dynamism

Dis­ci­pline

Let’s see how we can help you?

Join the team

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