Delivering the benefits of nearshore contact center
operations at offshore prices
What you can achieve
Optimize the customer relationship in every transaction
Gain customers
Improve customer experience on budget
Geographic diversity
of operations
Scale to your business needs
Understand your customers
Industry Expertise
Healthcare
• Telemedicine, delivering technology and physician services
• Medical equipment sales and service
• Healthcare insurance sales and service
Insurance / Financial services
• Consumer insurance sales and service
• Agency support and service
• Property and Casualty, Healthcare and Warranty
Telecommunication
• Mobile, cable, landline
• Outoound sales
• Inbound sales
• Technical support
Transportation
• Roadside assistance
eServices
• e Commerce
• Omnichannel Sales
PCI Certification
Payment Card
Industry Certification
Where we deliver for you
- Launched 2007
- Guatemala graduates potential 200,000 employees yearly
- School calendar offers labor influx for holiday volume spike
- Headquarters: 9na avenida 19–61 Guatemala City
Contact Center Location Calz. Atanasio Tzul 19–97 Guatemala City, Guatemala
- Opened May 2015
- 400 bilingual schools within Honduras generates strong labor pool
- Telesales and Customer Care
Contact Center Location: Edificio Metropolis Tegucigalpa, Distrito Central 11101
- Opened April 2016
- Omnichannel sales expertise
- Proven bilingual labor force
Contact Center Location: Centro Corporativo International Torre C San jose, 11801
Who we are
PCI standards across our entire operations is a foundation of information and physical security
Determination
Skill
Dynamism
Discipline